The Key is Compassion By: April MacDonald, OPP Mental Health Clinician and Kate McIsaac, Strategic Communications Advisor, Ontario Provincial PoliceShiftwork makes people tired in a way that few things can. Police members and other first responders, who work to promote the safety and well-being of those around them, are well aware of this. However, physical exhaustion is not the only type of fatigue. The emotional load of seeing and experiencing tragedies repeatedly can have long term impacts, including on the ability to feel compassionate.

What is compassion fatigue?

Compassion fatigue is a state of emotional exhaustion particularly for those in helping professions, such as first responders, which impacts an individual’s ability to feel compassion towards others, including friends, family members, and even victims of crime or other serious incidents.

Over their career, first responders may respond to thousands of calls which often are repeat incidents. It can be difficult and even disheartening to witness and intercede in incidents, especially those that involve repeat offenders and victims. Over time, police officers and first responders may notice that they dread attending certain calls, or that they no longer feel as empathetic towards victims. These may be some of the early signs that you are experiencing compassion fatigue.
Who experiences compassion fatigue?

Anyone can experience compassion fatigue. First responders, who naturally use compassion as a tool in their toolkit to support and protect communities, may experience it after depleting their compassion “stores” due to their line of work. Compassion fatigue occurs when individuals are regularly feeling and showing compassion (e.g., supporting others, being a shoulder to cry on, protecting victims) without actively refilling their compassion stores.

Compassion fatigue does not mean that you are uncompassionate; it just means that you might need a top-up to your compassion “bucket” to get back to your baseline. But where does that refill start?

Why does self–compassion matter?

Having compassion for others starts with having compassion for ourselves. Prioritizing self-care and disconnecting from work can help to protect you from compassion fatigue. First responders are known for giving everything they have to their community and asking for nothing in return. But what happens when they have nothing left to give? They may feel exhausted, irritable, anxious or sad.
Disconnecting from work, and the situations and individuals who draw out compassion from you, is an important part of self care, and connecting with the things and people you love can help to refill your compassion stores.

Using a functional disconnection and reconnection in your life

Functional disconnection and reconnection are achieved with a purpose in mind. It is about putting on your psychological armour in order to do the job but then removing it when it’s time to reconnect with “you” at the end of the shift. The Ontario Provincial Police Healthy Workplace Team recommends the four following actions to help you disconnect and reconnect as needed:

  1. Literally and metaphorically remove your uniform at the end of your shift. This can happen when you step out of your workstation and back into your own car. Intentionally, take a moment to get comfortable. Adjust your music, chew your favorite gum, roll down the windows, whatever helps you feel like you.
  2. Acknowledge all that happened today. Take the first five or ten minutes of your commute to mull over anything that is sticking with you and accept how these experiences make you feel. If negative thoughts or self-criticism come up, try re-wording your thoughts to how you would speak to a friend or loved one. Exercise self-compassion by giving yourself grace and understanding.
  3. Establish a landmark. Choose a point on your commute home that represents switching back into your “home” mindset. When you reach that point, visualize disconnecting from the stress of your day, and then focus on reconnecting to things that are important to you outside of work. Think about things like your dinner plans, kids' sports schedules or upcoming holidays. The goal is to ease your mind back into “home mode”.
  4. When you reach your destination, take a moment to relax before heading into your home. Try deep breathing or put on one final song to reconnect to yourself and your family. When you feel ready, step outside and enjoy your time at home with family, friends, pets and other loved ones.

Taking this time to disconnect from work, reconnect to home, and process emotions from the day can help you to avoid compassion fatigue. Exercising self-compassion by working through your potentially negative or critical thoughts, while also providing time and space to prioritize your mental health and well-being is critical. Leaving your own mental health to the last is never the right option. Like putting on an oxygen mask in an airplane, you need to take care of yourself before you can effectively help others. Ignoring your needs, especially for an extended period, may risk burning out or emptying your compassion “bucket”.

Additional Resources:

Self Compassion Practices

How to Practice Self Compassion

References:

Germer, C. & Neff, K. (2022, October 19). The transformative effects of mindful self-compassion. Mindful.

Lee, V. (n.d.). You're allowed to be human: The role of self-compassion. CAMH.
McElheran, M. & Stelnicki, A. (2021). Functional disconnection and reconnection: an alternative strategy to stoicism in public safety personnel. European Journal of Psychotraumatology
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